Child and family support

The Ark Illustration 250x210Outreach

We offer Outreach home-based support to families who are having difficulties and need some extra support. Your Health Visitor can refer you. Visits from our Outreach Workers are usually weekly. The Outreach worker will provide play for your child/ren, you can offload to her and she will be able to give you lifts to essential appointments and advise on Ark and other services that you may find useful

We have an Outreach Worker who is skilled in supporting victims of domestic violence. She can also help you with benefits, housing and financial management. Her work also involves preventative support, to help avoid unwanted pregnancy and the onset of violence in the home.

Domestic violence support

We offer emotional and practical, for those living with abuse or suffering from previous experiences


Play and talking therapies for children from rising five, adults and couples. The service has earned a strong reputation for quality and effectiveness.  We ask for donations to help us to keep going. The counselling is open ended and no time limit is set on the number of sessions you can have. We will make an appointment for you to see a counsellor as soon as possible after you contact us. Usually you can be seen within a week

Counselling offers you a regular safe space to explore difficulties.

The first session is the introductory session. Information will be gathered by the counsellor and you can ask any questions you may have.

Sessions are usually weekly and last for 50 minutes

Counselling is private. The counsellor will not discuss you with anyone else. She will discuss her work with a supervisor, who ensures that the counselling provided is of a high standard, but your confidentiality will be maintained

Only if, through the sessions, it became clear that you were at risk or in danger, would the counsellor need to discuss with you the need to involve an appropriate third party, but this would never be done without your consent

At no time will you be judged or criticised. Your difficulties and your wish to resolve them will be given the greatest respect

Practical information

Please let us know if you cannot attend a session: 24 hours’ notice if possible

The counsellor will always attend for the entire 50 minutes in case you are delayed, unless she knows that you are unable to attend

Please park on the main road if you come by car

All our counsellors are members of the British Association of Counselling and Psychotherapy and work within the BACP Code of Ethics and Practice

All counsellors are qualified to Diploma level and regularly update their training

Each counsellor has received enhanced Criminal Records Bureau clearance

TASK “Talk About Special Kids”

TASK provides days of play and learning for all children aged 4 to 16 with additional needs. When we have funding, we run occasional residential weekends at the 1912 Centre. All TASK staff are trained in Makaton signing and are very experienced in working with children with all kinds of needs. Support for parents through TASK is very strong. Our Special Needs Co-ordinator (Senco )will help you with all the meetings, school visits, funding questions, everything that you may find yourself having to deal with once your child is diagnosed or you just realise you need extra help. She will advocate on your behalf and help to explain things when you are confused or just not clear

TASK days and weekends are subsidised, but we do ask you for voluntary fees to cover staff costs